Why Choose AleaMail?

AleaMail's hosting solutions provides enterprise-class reliability, performance and value for a simple, low monthly cost.  

Exchange hosting is our core competency. By selecting AleaMail, you enable your organization to reap the benefits of enterprise class messaging without the high costs associated with implementation and maintenance of an in-house system.

AleaMail allows for organizations of every size to purchase Information Technology services as they would purchase electricity from a utility company.  

With AleaMail:

  • You pay only for the service you use each month.
  • You are not tied into purchasing and maintaining expensive servers, licenses and support contracts.
  • You eliminate the burdens of maintaining and protecting in-house e-mail and collaboration services.
  • Business Viability
    Many Application Service Providers (ASPs) have business models built on meeting a certain threshold of user accounts.  AleaMail's business model has allowed us to tie our business expenses in proportion to the number of customers we support.  We have made agreements with nearly all of our vendors to link our costs to the number of users we serve.  Additionally, our technical architecture was designed from the ground up for growth.  This has allowed our engineers to add capacity as needed without causing downtime to existing customers.  

    A Technology Leader
    AleaMail empowers its customers with the latest in communication technology.Additionally, we offer more wireless email options than any other Exchange ASP – including BlackBerry, GoodLink® and Microsoft's Windows Mobile Messaging (ActiveSync) for Pocket PC and Windows Mobile based Smartphones. Services.   There is no additional cost for our wireless feature

    Experience and Service
    With a friendly staff, our support team takes pride in our personalized support.  We will do our best to make your transition to our hosted Exchange service a smooth one.   If you are having trouble with a particular workstation, we can even set up a remote session where we actually help configure the workstation for you, across the Internet.  If you are having trouble or have any question you can reach us via email.  Full service technical support is free with the AleaMail service, and is available Monday-Friday 8AM EST to Midnight EST.  Additionally we offer free 24 hour emergency support for issues related to failed email, connectivity and DNS related problems.

    Reliability and Performance
    Email is perhaps the most important information technology resource utilized by business today.  In today’s environment, rich with viruses, worms and malicious attacks, maintaining reliable messaging services is a daunting challenge for any organization.  It's perhaps for this reason alone that so many organizations have chosen AleaMail.  From the redundancy built into our hardware architecture, blended BGP4 bandwidth, to nightly backups and documented disaster recovery policies and Service Level Agreements (SLA), maintaining a reliable messaging service is our core competency. 

    Security and Privacy
    Security and privacy are key concerns for any business.  AleaMail employs a combination of physical, software-based and procedural-based security policies to safeguard our network and our customers' data.   These policies include everything from 24 hour monitoring, anti-virus and intrusion detection software to documented internal policies and procedures used by our support staff.

    100% US Based Technical Support Operations
     AleaMail operates all technical support and customer service operations out of the Columbus   headquarters location and does not outsource any customer service operations.